Customers are connected with helpful information technology professionals who can provide immediate IT support. Real-time information technology expertise that is trustworthy, open, and protected. Master certified experts are available around the clock and can provide assistance with anything. Ensuring something, whether it be new laptop configuration or advice on cyber security, customers can solve their information technology problems anytime, anywhere. Taking up membership with.

Additionally, EVAN is free to use, and customers are only required to pay for the services that they actually make use of.

EVAN made the announcement today that in addition to the services and products it already provides, the platform presently incorporates features that make it possible to make even quicker connections to professionals, tools that assist users in analysing the state of their overall information technology, and a modern layout that facilitates simple and straightforward navigation.

"Time is money for businesses, regardless of whether you are a sole proprietor, small business owner, or large company."

If you are a business owner or a freelancer and need immediate access to information technology assistance, paramount for everyone,' says William Aimone, one of the co-founders. "The idea behind EVAN was to" the idea that getting help with technology should be quick and simple. Our clients are employed.

Free from anxiety the knowledge that in the event that anything goes wrong with their computers or any device, the solution is as close as a quick phone call or mouse click." Users are able to log in to the updated platform with their LinkedIn, G Suite, or Google accounts.

Credentials from Microsoft, along with a number of different ways to get in touch with a trained professional, complete with a live chat feature and an easy submission process guidelines for quick engagement. Additional UX/UI enhancements include the following:

Access to a company dashboard that provides information such as the number of sessions a list of employees who have completed the training, along with a comprehensive session history utilised the provision of the service those responsible for directing requests toward IT can make use of this function. To download a usage report in order to obtain an extensive assessment of the company's IT health summary. The platform boasts a modernised look and feel from a design perspective. Colour palette, as well as an updated look and feel, to facilitate simple navigation.

"As time went on, we became aware of areas of the platform where we had the potential to create more." efficiencies for our clients, and we are thrilled to watch those come to fruition. Life," added Aimone. "EVAN assists a wide variety of clientele in resolving their issues."

IT problems solved on the spot. Whether you are a real estate agent or a printer, this applies to you. A business owner who is struggling with issues in advance of showing important listings problems with the integration of e-commerce software or an office manager attempting to set up our experts are available to set up laptops for new employees, and they are here to help immediate assistance, as well as the provision of resources to help prevent future difficulties."

Users who have previously logged in can now access their request history to look up their favoured Master Certified Professionals and considered them to be "favourites" for communications that are more streamlined in the future. Every profession calls for a certain a combination of external certifications, comprehensive background checks, and screening, and examination in order to attain "Master Certification," so that our customers are provided with IT of the highest possible quality.

As he worked his way through my computer, my tech was extremely pleasant and patient. ”Problem, and he resolved it for me in a very short amount of time – it was fantastic.” Said Entrepreneur and Small Business Owner, Kim Monson. "Right about now, I get a vibe."

The sense of comfort that comes from knowing that I can go to them whenever I have another problem with my computer EVAN to immediately obtain assistance." EVAN responds to customer requests in an average of 22 minutes, with no additional hold time. The following categories account for the majority of the IT problems that are solved: As a component of the update and the company's ongoing dedication to safeguarding, EVAN collaborated with a third party to secure the customers' personal and financial information.

Stripe, a market leader in financial security, will be in charge of managing payment verification. And fraud detection. The cutting-edge technology known as "Virtual Emily" specialised experience working as a Virtual Assistant in the consulting industry is another company partner. A partnership with EVAN. The benefits include exclusive discounts and deals, as well as a referral programme. Incentive programme, and content collaboration opportunities.

Regarding EVAN

EVAN offers immediate support in the field of information technology to companies that are expanding. Platform and application that are intuitive to use and connect your group to a curated network professionals who are Master Certified in Information Technology and are friendly. As your IT partner, EVAN helps you manage the ongoing health of your IT and is capable of solving most technical problems in less than half an hour using advice that is both practical and expert. We believe support for information technology shouldn't be difficult, time-consuming, or buried in technical jargon. EVAN is dependable and can be reached at any time, but you can only pay only for what you use is a novel approach to the delivery of information technology.

You could also look into IT Backbone Limited. The company has expanded to serve a wide variety of clients across a wide range of industries in the UK, from solo entrepreneurs to multinational conglomerates with multiple locations. They've put a lot of money into upgrading our facilities and training their employees so that we can supply cutting-edge technology and help them adapt to the new ways of working that have emerged in the wake of the COVID-19 epidemic.