Nana Hats Reviews: Think Twice Before Buy
Only items that are damaged or defective within 30 days after purchase will be exchanged by us. If you believe a product to be defective, please contact us right away and provide your order number and a detailed description of the problem. When you contact us, we'll get back to you right away with details on how to send us the item and when you can anticipate getting a replacement.
You will be charged for the cost of shipping your product back to us if you decide to return it. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you get one. We advise choosing a trackable, insured mail service. A flat $3 restocking fee applies to all returned purchases. This privacy statement explains how nanahats.com (the "Site" or "we") gathers, uses, and divulges your personal information when you access or use the Site to make a purchase.
Refunds
We will send you an email to let you know that we have received your returned item after it has been received and examined. The acceptance or denial of your refund will also be communicated to you by us. Within 5 to 10 business days after being granted approval, your refund will be processed, and a credit will automatically be credited to your credit card or original mode of payment.
Gathering of personal data
We gather certain data about your device, how you interact with the site, and the data required to handle your transactions when you visit the site. If you get in touch with us for customer service, we could additionally gather further information. Any information that may be used to specifically identify a person is referred to in this privacy statement as "personal information," which includes the data listed below. For further details on the personal information we gather and why, see the list below.
Device specifics
Web browser version, IP address, time zone, cookie information, websites or items you see, search keywords, and website interaction are a few examples of the types of personal information that may be gathered. The information will be used to correctly load the website for you and to analyse site usage so that it may be improved. Origin of the data: by utilising cookies, log files, web beacons, tags, or pixels to access our site, which automatically collects the information. Disclosure for a professional reason: shared with Shopify, our processor.
Order specifics
Name, shipping and billing addresses, payment information (including credit card numbers), email addresses, and phone numbers are a few examples of the personal information gathered. to fulfil our contract with you, provide you with the goods or services you requested, process your payment information, arrange for shipping, send you invoices and/or order confirmations, keep in touch with you, check our orders for risk or fraud, and, in accordance with your preferences, send you information or advertisements about our goods and services. You were the source of the collection. Disclosure shared with our processor for business purposes Shopify.
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