How Do I Stop Shopify Charging Me?
Shopify is an excellent eCommerce platform, but there may come a time when you need to pause or stop your subscription. Whether you’re testing new tools, temporarily closing your store, or moving to another platform, you might be wondering: How do I stop Shopify from charging me?
In this blog, we’ll guide you step-by-step on how to cancel, pause, or manage your Shopify subscription to ensure you’re not billed unnecessarily.
When Does Shopify Charge You?
Before canceling, it’s important to understand when Shopify charges your account:
Monthly Subscription Fees: Shopify charges you based on your chosen plan (Basic, Shopify, or Advanced).
App Fees: Premium apps in your store may have recurring or usage-based fees.
Transaction Fees: Charges for transactions occur when external payment gateways are used instead of Shopify Payments.
If you want to stop all charges, you need to cancel both your subscription and any active apps. Let’s go over how to do this.
How to Stop Shopify from Charging You
1. Cancel Your Shopify Subscription
To completely stop charges, you must close your store. Here’s how:
Log In to Your Admin:
Go to your Shopify admin panel.Go to Settings:
Click on Settings > Plan.Close Your Store:
Scroll to the bottom and click Deactivate Store. Shopify will ask for your reason—provide your response and confirm.Confirm Deactivation:
Once confirmed, Shopify will stop billing you. You’ll receive an email confirmation, and your store will be inactive.
Note: Shopify retains your data for up to 2 years, so you can reactivate your store if you decide to come back.
2. Pause Your Shopify Store
If you plan to return but don’t want to keep paying full fees, you can pause your store. Shopify offers two options:
Pause and Build Plan ($9/month): Your store remains accessible for backend work, but checkout is disabled.
Pause for Free: Available for up to 3 months if you qualify. Your store becomes inactive, but data is retained.
Steps to Pause:
Go to Settings > Plan.
Select Pause and Build or the temporary pause option.
Confirm your choice.
This is a great option if you’re not ready to shut down completely but want to reduce costs.
3. Remove Paid Apps
Even if you cancel your subscription, app fees can sometimes continue. Here’s how to stop them:
Go to Apps in your Shopify admin.
Review the list of active apps.
Uninstall any paid apps to stop recurring charges.
Paid apps may have separate billing, so it’s important to check their terms and cancel directly if needed.
What Happens After You Cancel Shopify?
When you deactivate or pause your store:
Your store is no longer visible to customers.
Billing stops immediately, but you’re responsible for any outstanding charges.
Your data is saved for up to 2 years, so you can reopen your store later.
Avoid Future Unnecessary Charges
If you’re testing Shopify or need a low-cost option, consider Shopify’s current $1/month promotion. This deal allows you to keep your store active while exploring the platform without a big financial commitment. For details, check it out here: https://ecomstart.io/shopify-1-dollar/.
FAQs: Common Concerns About Shopify Charges
Will I get a refund if I cancel my Shopify subscription?
Shopify does not offer refunds for unused time, so cancel your store before your next billing cycle.What happens to my domain after I cancel?
If you purchased a domain through Shopify, you can transfer it to another provider or keep it. Domains are billed separately.Can I reopen my store later?
Yes! Shopify keeps your store data intact for 2 years, so you can reactivate it anytime.
Final Thoughts: Stop Shopify from Charging You
Stopping Shopify charges is straightforward when you know the steps. Whether you want to pause your store, cancel your subscription, or remove unnecessary apps, Shopify gives you full control.
If you’re not ready to leave entirely, options like the Pause and Build Plan or Shopify’s $1/month offer allow you to maintain your store affordably.
Take the right steps, save money, and return when the time is right. Your Shopify store—and customers—will be waiting for you.
eComStart Caramellaapp will continue update new articles about Shopify & ecommerce in the future. Stay tune!
You might also want to read: Is Shopify 100% free?